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What Questions Should You Ask When Choosing an Atlanta Property Management Company?

If you’re shopping for a property management company, it’s important to ask the right questions. Here are some key things to consider:
  1. How do you structure your fees?
    • Are there hidden fees?
    • Do you charge for maintenance coordination?
    • Do you still charge if the property is vacant?
  2. What guarantees do you offer?
    • Will you replace a tenant if they break their lease early?
    • Do you provide any pet damage guarantees?
  3. How do you market vacant properties?
    • What platforms do you use to list rental properties?
    • How do you determine the best rental price?
  4. What is your tenant screening process?
    • What criteria do you use to evaluate applicants?
    • Do you verify employment and income?
  5. How do you handle maintenance and repairs?
    • Can I use my own contractors?
    • Do you offer preventative maintenance services?
  6. What is your eviction process?
    • How quickly do you start the eviction process for non-payment?
    • Do you handle all legal filings and court proceedings?
  7. How often do you inspect rental properties?
    • Do you provide move-in and move-out inspections?
    • Are there additional fees for annual inspections?
  8. How do you manage lease renewals?
    • What strategies do you use to retain good tenants?
    • How do you determine rent increases?
By asking these questions, you’ll ensure you choose a property management company that aligns with your investment goals and provides the best service.  

What Sets Excalibur Homes Apart?

1. Family-Owned & Trusted Since 1985

Excalibur Homes is more than just a property management company—it’s a family-run business with decades of experience in real estate investment. Their hands-on approach ensures quality service from top to bottom, treating every property as if it were their own.

2. Aligned Interests Fee Structure

Excalibur Homes ensures their success is directly tied to yours. Unlike some companies that charge fees regardless of performance, Excalibur operates with full transparency and no hidden fees:
  • If you don’t get paid, we don’t get paid! Their management fee is a percentage of collected rent, meaning they only profit when you do.
  • No maintenance coordination fees, ensuring cost-effective repairs without upcharges.
  • Any tenant-paid penalties that affect owners go directly to the owner, unlike some companies that pocket those fees.
  • Cancel anytime with a 30-day notice and no penalty!

3. Leasing & Tenant Guarantees

Finding the right tenants is crucial for long-term success. Excalibur Homes offers guarantees that provide peace of mind:
  • Leasing Guarantee: If a tenant they place leaves within 12 months, they will lease your property again for free.
  • Pet Damage Guarantee: Up to $5,000 in coverage for damages caused by approved pets.
  • Renewal Fee Warranty: If a tenant doesn’t complete 12 rental payments, Excalibur provides a prorated refund toward the next renewal fee.

4. Proactive Property Marketing & Leasing Strategies

Minimizing vacancy time is key to maximizing profitability. Excalibur Homes ensures that your property gets rented quickly and efficiently by:
  • Conducting market analysis to determine the best rental price.
  • Listing properties on Zillow, Trulia, HotPads, MLS, and more to maximize exposure.
  • Using strategic lease structuring to avoid vacancies during off-peak rental seasons.
  • Providing real-time performance metrics so landlords can track how their property is performing in the market.

5. Comprehensive Tenant Screening Process

The best way to avoid costly tenant issues is through thorough screening. Excalibur Homes ensures high-quality tenants by:
  • Running credit & background checks through TransUnion.
  • Verifying employment and income (minimum 3.5x rental rate requirement).
  • Checking previous landlord references to confirm responsible tenancy.
  • Ensuring full Fair Housing compliance to protect landlords from legal risks.

6. Efficient Rent Collection & Eviction Procedures

Late or missing rent payments can be frustrating and financially draining. Excalibur Homes streamlines this process by:
  • Offering an online payment portal for easy rent collection.
  • Sending automated payment reminders and enforcing structured late fees.
  • Managing eviction proceedings efficiently while ensuring legal compliance.

7. Full-Service Maintenance & Property Care

A well-maintained property attracts and retains quality tenants. Excalibur Homes makes maintenance stress-free with:
  • Licensed & insured vendors for high-quality, cost-effective repairs.
  • Pre-authorized repair limits, allowing landlords to set spending caps.
  • Emergency response services for urgent issues like plumbing leaks or storm damage.
  • No maintenance minimums—you decide your repair and expense limits.

8. Professional Inspections & Accounting Services

Managing finances and property conditions can be time-consuming. Excalibur Homes provides:
  • Annual property inspections at no additional cost.
  • Full-service accounting, including 1099 tax documents and monthly statements.
  • Owner portal access for easy tracking of rental income and expenses.
  • Hassle-free utility management with a $500 deposit to ensure smooth tenant transitions.

9. Flexible Lease Renewal & Tenant Retention Strategies

Tenant retention is key to minimizing vacancies and maximizing profits. Excalibur Homes excels at:
  • Sending 90-day lease expiration notices to stay ahead of renewals.
  • Using market data to adjust rental rates competitively.
  • Maintaining a high renewal rate (70%+) through responsive service and proactive tenant communication.

10. Industry Leadership & Expertise

Excalibur Homes isn’t just another property management company—they are industry leaders.
  • Active members of the National Association of Residential Property Managers (NARPM) and National Association of Realtors (NAR).
  • Mike Nelson, Sr., the company’s broker, is a national instructor for NARPM and teaches property management courses for the Georgia Association of Realtors.
  • Excalibur Homes holds the prestigious Certified Residential Management Company (CRMC) designation, a mark of excellence in the industry.
 

Conclusion: The Best Choice for Atlanta Landlords

When it comes to property management in Atlanta, Excalibur Homes is the clear choice. With decades of experience, a commitment to transparency, and a client-focused approach, they provide landlords with everything they need to succeed. Whether you’re looking for tenant placement, full-service management, or investment guidance, Excalibur Homes has the expertise to maximize your rental income and minimize your stress. Ready to take your rental property to the next level? Contact Excalibur Homes today and experience the difference of working with Atlanta’s best property management company!